A plan built by conversation
Synic Relay asks one clear question at a time. It turns the answers into structured care knowledge, always shown beside the caregiver’s own words.
Nothing enters the plan until a person accepts or corrects it.CCare continuity for I/DD households
Care knowledge should outlast the moment it has to change hands.
Synic Relay helps aging caregivers preserve decades of knowledge, quietly checks that they are okay, and prepares the people they trust to step in with clarity.
Built for dignity, consent, and the reality that every household is different.
All clearToday, 9:04 AMConfirmed by Margaret
Living plan7 care areasHuman verified
Circle3 people readyRoles confirmed
Next check-inTomorrowEmail · 9:00 AM
Daily routines +Medications +Communication +Benefits +Comfort +Relationships +Community +
IThe weight — what families carry today
One person often holds the whole care system in their head.
The timing of a morning routine. The phrase that means “I’m overwhelmed.” Which medication needs food. Who can calm a hard moment. These details rarely live in one place—and a binder cannot notice when the person who wrote it goes quiet.
- NowKnowledge is scattered across memory, notes, and habit.
- RiskA transition begins before the next caregiver is ready.
- NeedA plan that stays alive while life is still normal.
IIThe system — plan, presence, handoff
Plan. Presence. Handoff.
Three connected layers keep care knowledge current and make it useful at the exact moment a family needs it.
A quiet signal of presence
A caregiver chooses how and when to check in. If an answer does not arrive, Synic Relay retries gently before involving anyone else.
Silence is a signal to follow up—not proof that something happened.A handoff people control
If the caregiver stays unreachable, the chosen circle is asked to confirm what is happening. Only a named person can activate a handoff.
Each recipient receives only the information they need.IIIThe guardrails — people remain in control
AI supports the decision.
It never becomes the decision-maker.
Synic Relay is deliberately conservative around ambiguity, escalation, and disclosure. The system is designed to hold when it does not know.
Human confirmation
AI can organize, notice, and recommend. It cannot activate an escalation.
Visible uncertainty
When Synic Relay is unsure, it stops and says why instead of filling the gap.
Traceable decisions
Every proposed fact, correction, access, and activation leaves a clear record.
Purpose-limited sharing
Care knowledge stays sealed until the right person needs the right version.
IVThe rhythm — while things are okay
A little knowledge, kept current over time.
Synic Relay does not ask a family to finish an enormous plan in one sitting. Readiness grows through small, reviewable steps.
- 1Conversation
Tell Synic Relay what matters
Answer in your own words, one care area at a time.
- 2Verification
Review every proposed detail
Accept it, correct it, or reject it. Your version wins.
- 3Preparedness
Choose a circle and check-in rhythm
Decide who is contacted, when, and by which channel.
- 4Continuity
Keep living normally
The plan stays ready in the background and changes with you.
VThe circle — built for everyone involved
One source of truth. A different view for each person.
Your knowledge stays yours.
You decide what is correct, who is trusted, and what happens next.
Know what to do first.
Clear roles and first-hour guidance replace a frantic search for answers.
Receive relevant context.
Structured, verified information arrives without exposing the entire family record.
→Begin with one conversation
Make the knowledge visible before it becomes urgent.
Walk through the guided demonstration or begin setting up your household’s continuity plan.